Analog Alarm Receiver Replacement
Your analog receiver is obsolete. Phone lines are disappearing. CloudSurgard lets you replace your physical analog receiver with a cloud service — without touching a single alarm panel.
Why replace your analog receiver now?
Traditional analog alarm receivers depend on PSTN phone lines that are being phased out by telecom operators worldwide. As copper lines disappear, monitoring stations face a critical choice: replace the hardware infrastructure or migrate to a cloud-based solution.
Physical receivers like the Sur-Gard MLR2E require dedicated hardware, line cards, and ongoing maintenance. When a line card fails or a phone line goes down, your monitoring station loses coverage — with no fast recovery path.
- PSTN lines being shut down by telecom operators
- Hardware receivers require expensive line cards and maintenance
- Single point of failure: one bad line card = lost signals
- Limited scalability — adding capacity requires new hardware
How CloudSurgard replaces your analog receiver
CloudSurgard intercepts the analog signal before it reaches the phone network, routing it securely over IP to our cloud. Your CMS software sees CloudSurgard exactly as it would see a physical Sur-Gard receiver — no software changes required.
No panel reprogramming
Alarm panels keep calling the same number. CloudSurgard answers the call in the cloud instead of a physical line card.
No new hardware
No line cards, no rack equipment, no physical receivers to install or maintain. Only a stunnel client on your CMS server.
Zero downtime migration
Run CloudSurgard in parallel with your existing receivers. Migrate at your own pace, with no interruption to your monitoring operations.
Compatible with your CMS
CloudSurgard outputs signals using the Sur-Gard protocol over IP. Your existing CMS software connects to it like any other Sur-Gard receiver.
Compatible alarm protocols
CloudSurgard supports all major analog alarm communication protocols used by monitoring stations worldwide:
- Ademco Contact ID — The most widely used protocol. View Contact ID event codes
- SIA DC-03 — Standard ASCII-based protocol. View SIA event codes
- 4+2 / 3+1 formats — Legacy pulse formats still in use
- Robofon, Express, High Speed, FBII Super Fast — Additional supported formats
- Elevator protocols — P-100, SCS, IBS/TSA, A-Number
Trusted by leading monitoring stations
CloudSurgard is already in production at over 100 central monitoring stations worldwide, including ADT, Chubb, Prosegur, Sector Alarm, and Avarn. We manage over 300,000 connected alarm panels in real-time.
Our clients have replaced dozens of physical Sur-Gard receivers and thousands of analog lines — without a single panel reprogramming or service interruption.
Ready to replace your analog receiver?
Request a personalized demo and see CloudSurgard receiving signals from your own panels — before you commit to anything.
Request Demo